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Privacy

Your data stays on your phone.

Last updated 4 August 2026

Stillwave doesn't collect your data. There are no accounts, no analytics, no third-party tracking, and no advertising. Everything you do in the app stays on your phone. We can't see it because we never receive it.

What we don't do

  • No accounts. You don't sign up, log in, or give us an email address.
  • No analytics. We don't track which features you use, how long you spend in the app, or anything else about your behaviour.
  • No advertising. Stillwave shows no ads.
  • No third-party trackers. No Google Analytics, Firebase Analytics, Facebook SDK, or similar.
  • No data sharing. We have no data to share.
  • No network requests. Stillwave doesn't talk to a server. The app works completely offline once installed.

What stays on your phone

When you use the app, certain information is stored locally on your device so that the app can remember your preferences:

  • Your saved sound mixes and the volume of each layer
  • Your check-in (tinnitus self-assessment) scores and history
  • Your program progress (which days you've marked complete)
  • Your matched tinnitus frequency
  • Your selected region (Australia, US, or UK)
  • Your theme preference (dark or light)
  • Whether you've completed the safety screener

This information is stored in your phone's standard app storage. It is accessible only to the Stillwave app on your phone. We do not receive copies, backups, or summaries of any of it. If you uninstall the app, this information is deleted with it.

Audio

Stillwave generates therapy sounds (white noise, brown noise, ocean, etc.) on your device. The audio files are created on your phone, stored on your phone, and played from your phone. No audio is streamed or downloaded.

The Frequency tab plays tones for sound therapy and tinnitus matching. These tones are generated on your device.

Permissions

Stillwave requests the following permissions on Android:

  • Foreground service. To keep audio playing when the app is in the background or your screen is locked. Necessary for sleep use.
  • Media notification. To show a media-style notification while audio is playing, with playback controls.

That's it. We don't request access to your microphone, camera, contacts, location, files, or anything else.

Children

Stillwave is intended for adults managing tinnitus. We don't knowingly collect data from anyone — including children — because we don't collect data at all. The safety screener at onboarding is designed to direct anyone who may be unsuitable for self-managed sound therapy toward appropriate professional resources.

Crash reports

Stillwave does not send crash reports to us. If the app crashes, the operating system may keep its own crash log on your phone — that is a phone behaviour, not ours.

Payment processing

If you purchase Stillwave from the Google Play Store or the Apple App Store, payment is handled entirely by Google or Apple respectively. Their privacy policies apply to that transaction. We never receive your payment details, name, or address. We only receive a confirmation that you have purchased the app.

Changes to this policy

If we ever change this policy, the "Last updated" date at the top will change. Because we don't have user accounts or contact information for app users, we can't notify you of changes individually. Re-reading this page is the way to verify what we do (and don't do) with your information.

How to contact us

If you have questions about this privacy policy or about Stillwave, you can reach us at tinnitus.stillwave@gmail.com.

© 2026 STILLWAVE
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